Looking for product documentation around Service Manager 2010 SP1? The links below will provide all the product documentation you should need…

Administrators Guide
Authoring Guide
Deployment Guide
Disaster Recovery Guide
Job Aids
Operations Guide
Planning Guide
Upgrade to SP1

System Center Service Manager 2010 SP1 provides an integrated platform for automating and adapting your organization’s IT service management best practices, such as those found in Microsoft Operations Framework (MOF) and Information Technology Infrastructure Library (ITIL). It provides built-in processes for incident and problem resolution, change control, and asset lifecycle management.

System Center Service Manager 2010 Product Documentation Archive contains archived versions of the documentation for the original release of System Center Service Manager 2010. For the latest documentation, supporting the latest release, go here.